WEBSITE TERMS AND CONDITIONS OF USE BY ACCESSING AND BROWSING THIS WEBSITE, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THE FOLLOWING TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE, PLEASE DISCONTINUE YOUR USE OF THIS WEBSITE.
Modification of Terms
Information and materials displayed on the website, including without limitation, product pricing, specifications, warranty and/or other information, are applicable to products sold in the United States and not necessarily to Porsche products sold in other markets.
Restricted Use and Copyrights
All photographs, audio and video clips, picture images, graphics, links, website architecture, format, layout and data structures, and all other items contained on the website are copyrighted unless otherwise noted and may not be used in any manner, except as provided in these Terms or in the website text, without Porsche's prior written permission. Images of people or places and Porsche products, are either property of, or used with permission by, Porsche. Any unauthorized use of these materials may violate copyright, trademark and privacy laws, and other applicable statutes. You may browse this website and download or print a copy of material displayed on the website for your personal use only and not for redistribution, unless consented to in writing by Porsche. This limited consent shall automatically terminate upon your breach of any of these website Terms.
Porsche, Porsche Crest, Porsche Design, 911, Carrera, Targa, Tiptronic, Porsche Speedster, Varioram, CVTip, VarioCam, Boxster, Cayenne, Porsche Cayenne, Cayman, Tequipment, "Porsche. There is no Substitute.", RS, Porsche Bike FS, Porsche Bike S, Pan Americana, PCCB, PCM, Technorad, Varrera, and other Porsche product names, model numbers, logos, commercial symbols, trade names and slogans are trademarks and the distinctive shapes of Porsche automobiles are trade dress of Dr. Ing. h.c. F. Porsche AG ("PAG") and are protected by U.S. and international trademark laws. You are prohibited from using any of the marks appearing on this website without the express prior written consent of PAG, except as permitted by applicable laws. Other marks and logos shown on this website may be marks owned by third parties not affiliated with Porsche and are used with permission. Nothing shown on this website should be construed as granting, by implication, estoppel or otherwise, any permission, license or right to use any trademark, service mark or trade name displayed on this website without the written permission of PAG or the third party owner. The use of any Porsche logo or mark, whether registered or unregistered, as a hyperlink to this website or any other Porsche website is strictly prohibited unless consented to in writing by PAG.
All data contained on the website relating to third-party products or services, including but not limited to prices, availability of service or product, product feature or service coverage, if any, should be verified with the party supplying the product or service. Porsche may at any time without notice amend the data displayed on the website. While Porsche endeavors to periodically update posted information, not all information may be current, and Porsche does not guarantee the accuracy or reliability of such data. Specifications on the website are for comparison purposes only; specifications, standard equipment, options and pricing are subject to change without notice. Some options may be unavailable when your car is built. Some vehicles may be shown with non-U.S. or non-Canadian equipment. Please consult your dealer for advice concerning the current availabilty and pricing of options. Manufacturer's Suggested Retail Price (MSRP) excludes transportation fees, taxes, license, title, optional or regionally required equipment. Actual dealer price may vary. Porsche is not responsible for any loss or damage caused by your reliance on any data contained on this website. Porsche recommends seat belt usage and observance of traffic laws at all times. This website is provided as a convenience to you on an "as is" and "as available" basis. Porsche does not warrant that your access to these website pages will be uninterrupted or error-free. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THE SITE PAGES. PORSCHE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOST PROFITS, REVENUES OR DATA, OR LOSSES FOR BUSINESS NTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEBSITE, EVEN IF PORSCHE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Porsche assumes no responsibility and/or liability for any damages to or viruses that may infect your computer equipment or other property on account of or arising out of your use of or access to this website. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Porsche's liability in any case shall, however, be limited to the greatest extent permitted by law.
Porsche may include links to other sites on the Internet that are owned or operated by third parties, including authorized Porsche dealers. When visiting these third-party sites, you do so at your own risk. You should review and determine if you agree to a particular site's terms and conditions of use before using such site. Porsche does not control these sites and assumes no responsibility for their content. A link to a non-Porsche site does not imply that Porsche endorses the site or the products or services described on such sites.
Any communication or material you transmit to the website (including feedback, data, answers, questions, comments, suggestions, ideas, plans, orders, requests or the like) will be treated as non-confidential and non-proprietary. All materials transmitted to the website becomes the property of Porsche and may be used for any purpose. Porsche may publish the material and/or incorporate it or any concepts described in it in our products without compensation, restrictions on use, acknowledgment of source, accountability, or liability.
This website is governed by and subject to the laws of the State of Georgia and, where applicable, U.S. federal law.
Can I return an item I ordered?
Yes. We guarantee your satisfaction with all merchandise purchased at Porsche Design Online Shop. Items may be returned for a refund of the purchase price, less shipping and handling fees to our Porsche Design Logistics Services. Porsche Design items purchased from any other retailer must be returned to that retailer.
Porsche Design will accept merchandise in its original condition when accompanied by the original receipt. We will not accept merchandise that has been worn, used or altered. The purchased item may be returned within 90 days from date of delivery. Please follow the directions below when returning merchandise purchased from the Porsche Design Online Shop:
- Indicate why you are returning the item(s) on the return form included with your order and include it in the return package.
- Repackage the item(s) with the original packaging.
- Cut out the return address label and tape it to the outside of the box.
- We recommend that you insure all return items and ship via FedEx to the address indicated on the return label.
Where do I send returns?
Please send returns in their original package to:
Porsche Design of America, Inc.
c/o Porsche Design Logistics Services
5100 Ontario Mills Parkway
Ontario, CA 91764
Please include your order number on the outside of the box on the return label. This will help us expedite processing your return.
Can I return or exchange merchandise without the original receipt?
If you do not have a receipt, you may call us at 1-909-937-3153 or E-mail us at info(at)porsche-design.com.
We will be happy to search our database for your original order and, if we are able to match your purchase to an order in our system, we will be pleased to process your return. We do not accept returns for Porsche Design items purchased from other retailers. These items must be returned to the retailer where they were purchased.
How do I return defective or damaged merchandise?
If you should receive a damaged or defective item, please let us know! We are available to assist you Friday from 8 a.m. to 5 p.m. PST at 1-909-937-3153. We will gladly facilitate the return of your product and send you a replacement. You may return your product to our Porsche Design Logistics Services.
What if my order was shipped incomplete or I received the wrong item?
If you should receive an order that is incomplete, or if the wrong item was shipped, please let us know! We are available to assist you Monday through Friday from 8 a.m. to 5 p.m. PST at 1-909-937-3153. We will gladly correct the error and send you the missing item(s) or the product originally ordered.
How do I return or exchange a gift?
Gift returns or exchanges can be processed without a receipt if we can locate the purchasing information in our database.
Please call us at 1-909-937-3153 or E-mail us at info(at)porsche-design.com. We will search for the original order and will need to know the name of the person who bought the gift for you. If the return is for a refund, the original purchasing charge card will be credited. We regret that we will not be able to process your return if we are unable to match your item with an order in our system.
When will I receive a credit for my return?
Refunds will appear as a credit on to the original purchasing charge card for the purchase price shown on your receipt, less shipping and handling charges. We will process the return and credit your account within 48 hours of receipt of your returned item. Depending on your credit card company's policies, it may take one to two billing cycles for the credit to appear on your statement.
Do you send confirmation of my return?
If your order information included an E-mail address, you will receive an E-mail confirmation that your return has been processed.
Which company is responsible for the Porsche Design Website?
The Porsche Design Website is offered by Porsche Design Store Beverly Hills, 236 N. Two Rodeo Drive, Beverly Hills, California 90210. Should you wish to receive this information by E-mail, please send an E-mail to the following address with your request: info(at)porsche-design.com.
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