You can choose 2 options of shipment:
Yes. We guarantee your satisfaction with all merchandise purchased at the official Porsche Design Online Shop. Items may be returned for a refund of the purchase price, less shipping and handling fees to our Porsche Design Logistics Services. Porsche Design items purchased from any other retailer must be returned to that retailer.
Porsche Design will accept merchandise in its original condition when accompanied by the original receipt. We will not accept merchandise that has been worn, used or altered. The purchased item may be returned within 30 days from the date of delivery. Please follow the directions below when returning merchandise purchased from the Porsche Design Online Shop:
Please send returns in their original packaging to:
Porsche Design of America, Inc.
c/o Porsche Design Logistics Services
5100 Ontario Mills Parkway
Ontario, CA 91764
Please include your order number on the return label on the outside of the box. This will help us expedite processing your return.
If you do not have a receipt, you may call us at 1-800-521-5152 (Service time: Mo.-Fr., 9am-17pm (PST/PDT)) or E-mail us at firstname.lastname@example.org.
We will be happy to locate your order and if we are able to match your purchase to an order in our system we will be pleased to process your return. We do not accept returns for Porsche Design items purchased from other retailers. These items must be returned to the retailer where they were purchased.
If you should receive a damaged or defective item, please let us know! We are available to assist you Friday from 9:00 a.m. to 5:00 p.m. PST at 1-800-521-5152 (Service time: Mo.-Fr., 9am-17pm (PST/PDT)). We will gladly facilitate the return of your product and send you a replacement. You may return your product to our Porsche Design Logistics Services.
If you should receive an order that is incomplete, or if the wrong item was shipped, please let us know! We are available to assist you Monday through Friday from 9:00 a.m. to 5:00 p.m. PST at 1-800-521-5152. We will gladly correct the error and send you the missing item(s) or the product originally ordered.
Gift returns or exchanges can be processed without a receipt if we can locate the purchasing information in our database. Please call us at 1-800-521-5152 1-800-521-5152 (Service time: Mo.-Fr., 9am-17pm (PST/PDT)) or E-mail us at email@example.com. We will locate the original order and will need to know the name of the person who bought the gift for you. If the return is for a refund, the original purchasing credit card will be credited. Unfortunately, we will not be able to process your return if we are unable to match your item with an order in our system.
Refunds will appear as a credit to the original purchasing credit card for the purchase amount shown on your receipt, less shipping and handling charges. We will process the return and credit your account within 48 hours of receipt of your returned item. Depending on your credit card company's policies, it may take one to two billing cycles for the credit to appear on your statement.
If your order information included an E-mail address, you will receive an E-mail confirmation that your return has been processed.
Porsche Design follows a clear design philosophy: optimize function. Reduce the form right down to the essentials. Overcome the familiar to continually discover new and exceptional solutions. The vision that inspired founder Professor Ferdinand Alexander Porsche to create the legendary Porsche 911 is built on the same principles that have driven Porsche Design since 1972.
The singularity of the Porsche Design brand can be traced back to the character and biography of its founder Ferdinand Alexander Porsche. Born on December 11, 1935, the eldest of four sons of Dorothea and Ferry Porsche spends much of his childhood in the Stuttgart design studio and workshops of his grandfather. In 1943 the family moves to Austria and Ferdinand Alexander Porsche attends school in Zell am See.
After the family returns to Stuttgart, Ferry Porsche forms the Porsche sports car company out of his father’s design studio. Ferdinand Alexander joins the family enterprise as a designer in 1958. His first great challenge was to design what would become the Porsche 911. The designer’s instinct for technology and materials, and most of all his purist aesthetic become ever more refined.
The early 1970s are a time of transition for the company. Porsche KG becomes a joint stock company under the name Porsche AG and the family withdraws from day-to-day operations. Ferdinand Alexander Porsche retains his seat on the Supervisory Board but the bylaws require him to relinquish his position as head designer. In 1972, driven by the need to create over the potential for profit, he founds Porsche Design in Stuttgart.
The Porsche company is among the first to commission a project: a new timepiece to recognize the service of its long-time employees. The automobile manufacturer commits to the purchase of 20 watches per year. Ferdinand Alexander and his small team otherwise spend their time developing what they like: timepieces and eyewear, pipes and typewriters – always with a new and interesting twist.
In 1974 the founder is drawn back to his roots and returns to his childhood home to build the Porsche Design Studio in Zell am See. Surrounded by family and the tranquil beauty of the Alps, he finds what he needs for his work. Ferdinand Porsche is not motivated by profit, nor does he wish to expand the business to take on more commissions. Instead he uses his financial independence to design products the way he sees fit, or not at all. This rigorous pursuit of superior quality and extraordinary design is apparent in every object created by the Porsche Design Studio.